1. 否認Denial — "I feel fine."; "This can't be happening, not to me." 2. 憤怒Anger — "Why me? It's not fair!"; "How can this happen to me?" "Who is to blame?" 3. 討價還價Bargaining — "Just let me live to see my children graduate." 4. 絕望Depression — "I'm so sad, why bother ...